Help Center

Search or browse topics for Link345 answers. For tickets and office details, use Contact.

Getting started

Buying

Selling

Auctions & bidding

Payments & billing

Safety & security

Shipping & delivery

Account

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Open a support request on Contact — we typically reply within 24 hours. Or email support@link345.ky.

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Getting started

How do I create an account?

How do I create my first listing?

Is Link345 free to use?

Buying

How do I contact a seller?

Can I make an offer on a listing?

How does buyer protection work?

Selling

How do I manage my listings?

Can I edit a listing after publishing?

How do I boost listing visibility?

Auctions & bidding

How do auctions work on Link345?

I won an auction. What should I do next?

What if I don’t complete auction checkout on time?

I’m selling with a reserve price. What does that mean?

What happens if my auction ends with no bids?

What if bidding doesn’t reach my reserve?

What happens to my listing after an auction ends?

Does Buy It Now work differently from a standard auction?

Payments & billing

What payment methods do you accept?

When do I get paid as a seller?

How do I get a refund?

Safety & security

How do I report a suspicious listing?

How can I avoid scams?

Is my personal information safe?

Shipping & delivery

How does shipping work on Link345?

Can I pick up instead of paying for shipping?

When is free shipping offered?

How long does shipping take in Cayman?

I’m a seller — how do I set up shipping?

How do I track my order?

What if my item doesn’t arrive?

Account

How do I change my password?

How do I delete my account?

How do I upgrade for business tools?

Still need help?